AnswersLeer en español

What happens if a scheduled post fails?

The short answer

You are told which account failed and why. The usual causes are an expired login or a post that goes over one of the platform's limits. Spica Post gives you a reconnect link or the limit it went over, and it never sends the same post twice.

A smiling woman with curly blonde hair in a cardigan and reading glasses holding an open book, beside the robot holding up a light bulb

Common causes

The platform login has expired and needs reconnecting. The post is too long, or is missing an image the platform requires. The platform itself is having problems.

What Spica Post does

Each draft is checked against the platform's limits before it is scheduled, which prevents most failures. If a delivery's outcome is uncertain, it is checked with the platform before anything else happens.

What you do

Open the reconnect link if there is one, or ask your assistant to fix the draft, then ask it to post again.

How to avoid it

Renew a connection before the date shown on your account page, and keep each draft inside the platform's limits. A draft that would fail a limit is refused before it is scheduled, not at the moment it should go out.

What never happens

The same post is never sent twice to make up for a failure. If it is unclear whether a platform received a post, you are told to check there first.

Related

If a post fails, you're told why. It never goes out twice.

Get started

Works with the assistant you already use: Claude, ChatGPT, Gemini, Grok and more.